Having a Project Management Professional Certification is an achievement many of us working in technology and management want to attain. It is globally recognized as a standard to demonstrate knowledge of best practices to manage any project. In other practical terms, it gives us competitive advantage to get better positions and thus, better salaries. According to studies, those managers who have it earn up to 22% more than those who don’t.
Taking the PMP is an investment. I’m not only referring to the money spent in preparatory courses, but also on time spent getting ready to fulfill educational and work requirements. However, after spending multiple hours to lead to this certificate, I noticed how many of us simply delay taking test.
Perhaps this is due to fear of failure. Only 40-50% pass of the PMP test takers pass it on the first try. This fear of never feeling prepared makes us think ‘I need to study a bit more’ and keep delaying the test even further. Participating in a PMP bootcamp – and taking the test immediately after of course- helps increase your chance of passing on the first try. Some of us however, are not able to attend one due to time (requires a full week out of your job), money or simply no bootcamps taking place nearby.
After fulfilling all my educational requirements in 2015, a year and a half later I finally took the PMP. I took the test and passed it on the first try. Here are some tips which might help you too!
Set a deadline and stick with it You have all the requirement to take the PMP test. Now pick a date and schedule it at a testing center near you. Test centers are everywhere: I took mine here in Germany, and while a test center was not available in my city, I was happy to drive to 1.5 hours to Frankfurt.
Set your studying schedule as well, a realistic one. Do not plan your test for a month from now if you know you will barely have time to study. I scheduled my test four months prior with the commitment of studying an hour per day. It is what I had available as I had a full time job, a toddler and a baby on the way (morning sickness is a pain!).
Create your own cheat sheet As you being to study, start drafting your study cheat sheet. Many books may come with one, but drafting your own helps reinforce the material as you are learning. In mine, I included the names of processes, formulas and terms I knew I needed to remember. Also, keep your cheat sheet short as you’ll look at it often to help remember what you study. It is called a “sheet” after all.
Review the PMBOK, but don’t use it as your study guide The Project Management Book of Knowledge (PMBOK) provides all the foundational information, about project management, but the test focuses on practical questions which are not covered on this book. While I looked at the PMBOK to remember information about each standard and process, the real meat of the test is offered in many other books. I focused on books written by these two authors:
• Roji Abraham: His 300 Practice Questions for the PMP Exam and Be a PMP Ace in 30 days offer great tips and plenty of questions to study on. • Aileen Ellis: Any of the books written by her, based on the area you want to focus on, were extremely useful. One I realized which areas I was consistently getting lower scores on, I bought (for a very low price) her e-books which have numerous questions and explanations. Although the test did not have as many formula questions as I expected, I truly believe constant practice made a difference.
Practice questions every day This is the key to pass the PMP. Practice questions often, but make sure you are focusing on the right ones. Some apps offer PMP practice questions, but these are often in a short trivia format. Questions on the PMP are quite long, so focus on those apps and books with longer questions which require greater analysis. The more you practice, the more you get used to this format.
On test day, relax and use all the time you have I took my test while I was on the first trimester of my pregnancy. I wanted to take the test in the morning as it is my peak time for concentration, but my test was two hours away from home. Instead of waking up at an ungodly hour to deal with morning sickness and drive to take the test, I booked a hotel nearby the test center. It made all the difference as I had a good night sleep knowing I would not have to battle traffic.
On test hour, I proceeded to write down all the formulas and key words I had studied, so I could refer back as needed. I took my time with each question and answered each one; but I marked those I was uncertain of. Once I finished, I revised the marked questions. Then, with some extra time, I went back to review each unmarked question briefly just to make sure I did not miss anything and was consistent with the answers. The test is four hours long, so make sure you use up to your last minute. A single question can make all the difference.
Good luck on your test! Pass this along to your friend or coworker who is still procrastinating on taking the PMP.
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The journey of Mary Gillam to become an Air Force Colonel and a leader was not exempt of multiple challenges. However, Mary, who also holds a PhD in Management of Information Systems Technology, enjoys sharing her story, challenges and lessons she has learned to help others become leaders as well.
Dr. Gillam was raised by her paternal grandmother alongside her brothers and sister. But her academic skills enable her to get a scholarship from Dow Chemical to study Chemistry. However, Mary was also interested in joining the Air Force. She would later join the Air Force Reserve Officer Training Corps (ROTC). After college, she was commissioned into the Air Force as a Second Lieutenant. Through tenacity and hard work, she forged a career of over 20 years where she rose through the ranks to become a Colonel, something only a small percentage of officers achieve. The percentage is even smaller for women and people of color.
After a career spent in the world of Telecommunications and Information Systems Technology, she shifted her focus to teaching leadership, management and organizational development. She became an Amazon bestsellingauthor, a host and producer of the TV show Leadership Table Talk, and even designed a board game on the topic. In this interview, she discussed her career journey, her challenges in the military, and gives advice on what it takes to become a leader.
As you described in your book Gifted to Lead you came from a household where you seem to have had a lot of challenges along the way. What made you join the military?
I love to share this story because I was raised by my paternal grandmother who married at age 14. She had 17 children, and then she was widowed at age 48. Afterwards, she was later given sole responsibility for my three siblings and myself. It was my grandmother who taught me what it means to strive to be the best that you can be regardless of your circumstances.
Having graduated with honors from high school, I went off to college. I got a scholarship in Chemistry from Dow Chemical, and then I picked up a scholarship from the Air Force. But how I joined the Air Force is really interesting. One day, some ROTC students were out recruiting and invited me to speak to the professor of Aerospace Studies. Because I was already committed to going to work for Dow Chemical, I was facing a dilemma. The end result is that the professor of Aerospace Studies met with the Chairman of the Chemistry Department, and the Dow Chemical representative to discuss my situation. After the discussion, I was allowed to keep both scholarships and pursue my dream of joining the Air Force. I often say that Dow Chemical values military service.
How many years were you serving in the military?
Twenty eight and a half.
Can you describe some of the challenges that you’ve had throughout your career in the military?
I really hate to say this, but a lot had to do with my ethnicity and my gender and I wasn’t about to change either one of them (laughs). Sometimes you just have to really buckle down and say, ‘Okay, regardless of the challenge here, I’m going to work hard.’ Given my faith in God, and hard work, I was able to succeed.
And you made it through the rank of Colonel. Not a lot in the military get to that rank. How was that journey for you?
It was very interesting, I would say, because you’re right, not a lot of people make it to the rank of Colonel. Although you have General that comes after that number is even smaller. But when you make it to the rank of Colonel, especially as a female, you have done very, very well in the military. And so I just said ‘I’m going give it everything I’ve got, to become the best military leader.’ Because you have to have the right jobs, and be wiling to work hard. But, then you really have to have people willing to give you an opportunity. If you don’t get the opportunity, I don’t care how hard you’ve worked, you still have to have the opportunity to show what you can do. I really thank all the mentors along the way that I’ve had who encouraged me to just continue to work hard.
You’ve got to get past the fear element and really put yourself out there.
From those experiences, do you have any particular example that you remember of any deployment or leading a group of people that you consider successful?
As a military officer, I had the opportunity to deploy to many locations. As a telecommunications and information systems technology officer, I was responsible for ensuring that our forces had the capability to operate in a mobile environment as if they were at home. However, one of my greatest experiences was when I served as the Chief Information Officer (CIO) and Director of IT for a very large organization. I had the opportunity to build a team, deliver IT services, and create a win-win situation for all of the stakeholders. My goal was to deliver value to the organizations and customers that we served, and we were very successful.
Was your track primarily Information Technology? Why Information Technology?
When I was commissioned in the US Air Force, there was a shortage of communications-electronics officers. This career field was the equivalent of the telecommunications and information technology career field in the civilian sector. Although my undergraduate degree was in chemistry, I had the math and science necessary to serve in this career field. I would later earn a Masters Degree in Computers and Information Systems Management. Although the career field would undergo numerous name changes over the years, it was the equivalent of the information technology field today.
How long ago did you leave the military?
I retired in 2010.
How was that transition from the military career? Did you decide to continue with the IT field?
When I first retired from the Air Force, I continued working in the IT career field. I worked as a government contractor for a major consulting firm supporting the Air Force CIO. I later returned to the government as a Senior Executive serving as the Director of Technology, Innovation, and Engineering.
You have a lot of different publications in IT and also on the topic of leadership. What made you decide to focus on leadership?
As an officer, you were constantly receiving a lot of training in the leadership space. When I was a teenager and when I was in college, I led a lot of organizations. I guess you could say that leadership was in my DNA. It is a given for me to continue learning and studying in the areas of leadership, management, team-building, and organizational development. As a result, when I found myself wanting to transition from the IT field, I looked at potentially providing training, coaching, and consulting services in the leadership space. So I went to Georgetown and got a Masters in Executive Leadership, even though I had all kinds of leadership experience. I just wanted to ensure that I had the latest information on the topic. I’m very passionate about it.
I host a local cable TV show called Leadership Table Talk. I invented a game (The Leadership Build Zone) in the area of leadership development, so I’m finding myself really enjoying helping people to grow and develop their leadership skills and talents.
What do you think is one of the main factors that prevent people from exploring more of their leadership skills?
What I’ve found in my research, working with people for so many years, and leading organizations, unfortunately is fear. A lot of people are afraid of failure. I remember a young lady who I wanted her to lead a project for our organization and the first thing that she said was ‘Dr Gillam, I am just afraid that I might fail.’ And I said ‘well, you might succeed (laughs) How about looking at it from that respect, because I know you can do it and I’m not going take no for an answer.’ She ended up doing the project, and did an exceptional job. So I would tell people, you’ve got to get past the fear element and really put yourself out there. If there is a skill that you are lacking, then you can learn that skill set. But, don’t just refuse to lead because you are afraid. Who knows, you might just succeed (laughs).
Do you have three resources you recommend that have helped you either in your career or that help others in either the areas of leadership or in the areas of IT?
A third one that I use in my executive coaching is Crucial Conversations. I love that book because it really does get people focused on how to conduct those crucial conversations. You may not want to have them, but you need to have them especially if you are a leader. You need to know how to talk to people, and in ways that will build your team and not destroy it.
You mentioned that you’ve had a lot of challenges in the military, primarily based on gender and race. What advice would you give to any woman particularly, who wants to start a military career or who is in her military career right now?
That is a great question. I would tell ladies that if they have an issue, there are a lot of resources available. Don’t be afraid to speak up and speak out. I believe that the #metoo movement has brought to light a lot of things that have happened that should not have occurred. In the military, sometimes people will not speak up because they don’t want to be labeled as complaining. Yet, if people don’t speak up, things will not change So, don’t be afraid to speak up and speak out because you have earned the right to serve in the military like anyone else.
Do you have questions, feedback or suggestions of people to interview? Contact me!h
War Virgin is not an archetypal war narrative of how protagonist vanquishes the enemy through a series of battles. Instead, Laura Westley describes her personal path as a military grad and recruit. The path covers her strict upbringing in Florida, attending the U.S West Point Military Academy, where she graduated in 2001, and her deployment to Iraq in 2003. She describes her day to day: the arduous and the redundant tasks, the restrictive discipline, the expected gender roles, the temptation and the harassment, all done with humor and candor. It also addresses life after the war and mental health challenges she confronted.
War Virgin was also a musical play, where Laura performs as singer and actor. These artistic endeavors helped Laura to raise awareness of the many struggles experienced by soldiers and veterans.
Aside from being an author and actor/singer, Laura has a seasoned IT career. She is currently a Technology Services Senior Manager at Johnson and Johnson. I asked Laura about her years in the military, her motivations to write War Virgin, and what she has learned along the way.
What made you go to West Point?
I kind of joke when people ask me that, ‘Do you have a leather couch for me to lay on and talk about my daddy issues?’ (laughs) I think a lot of it could have stemmed from the fact that my father really wanted a son and he got two daughters. I was the first born and I felt like his love wasn’t unconditional. Whenever I would do something that was more perceived as masculine, whether it was excel in sports or do something more traditionally masculine, I just felt like I got more positive affirmation from him.
I remember when he was reading from U.S. News and World Report an excerpt about West Point and I just liked the way he was trying to paint the picture ‘imagine you doing that Laura.’ So I think at a deep level I thought I’d be more accepted and loved. Other reason I think is because it seemed like the ultimate challenge. I used to be all about doing the absolute most difficult things in life. I’m definitely not that way anymore (laughs).
” I wanted to tell a true story, I wanted to write the book that I wish I would have read before going to West Point, before going to war. “
What was one of the greatest challenges you had there?
I think the hardest part is sleep depravation. There were definitely some academic geniuses there, but I felt like the people that did the best overall were able to survive on such little sleep. To me that would be the absolute number one struggle: it’s just not having enough hours in the day to get everything done and then also get a good night sleep.
You spent your time in Iraq. How long were you there for? I was deployed for seven months: I deployed in January 2003, in Kuwait in the middle of a desert, in a camp made up with tents and porta potties. I was there for two months and then I was a part of the Invasion. I went in March 21, 2003, and then came home in August.
From your experience there, how much did your expectation differ from what was going on there? I could not believe that we were at war. It was really surreal. I think my top expectation would have been preparedness and to take war more seriously. We didn’t train sufficiently, the gear that we had wasn’t sufficient. Even the way that we were making plans and the way information was disseminated just seemed like a big joke to me.
I remember wanting to go practice the range on my weapon more and my supervisor being like ‘No, you need to work on the spreadsheet for me,’ and me getting into a fight with him since he just would not let me go. I remember that was the first time I publicly cried, because I was seriously worried about needing potentially to use my weapon, not being skilled enough at it, and dying because he wanted me to work on some spreadsheet. We just didn’t seem to take it very seriously, and at the same time, it’s like most of the people, especially the leadership, conveyed that they could not wait to go to war. They were glorifying it, but they weren’t taking the right measures to properly prepare for it.
You detail a lot of your experiences in your book War Virgin. What made you want to write that book?
I wanted to tell a true story, I wanted to write the book that I wish I would have read before going to West Point, before going to war. I feel like now with technology and social media, and now that some people have put books out there, I see the real authentic stories are more accessible, but they didn’t really exist before. I got so sick of every military story being written by some male who’s this stereotypical hero charging off the platoon and winning victory. I feel like that’s actually only a tiny percentage of who serves.
I feel like my experiences, as absurd as they were, might actually be more common than those other experiences, like the boredom that I talk about, and the lack of preparedness, or how you’re confused during war and information’s not being passed along and you don’t know what the hell is going on. Another really common theme, I think, is the feeling of wondering whether or not you’re actually being a productive member of the military, if you actually should be there and questioning your role instead of just being like, the stereotypical ‘I served my country. I fought for your freedom.’
How was the reception to the book? Were you surprised in any way? I was prepared to receive more backlash. Now when something gets posted on social media, I don’t comment. I was trained by a Washington Post editor, because I remember publishing my first op-ed back in 2012, I read comments and laughed and had a good time with it, but he was like, ‘don’t engage.’ Since then, I think trolling has become much, much worse.
But the feedback that I was aware of was overwhelmingly positive. I thought that there would be more negative ramifications. I definitely took measures to make sure that I changed names (in the book); I didn’t want anybody to get in trouble. So I was actually surprised that there wasn’t more backlash. It was overwhelmingly positive.
“I feel like it’s my responsibility to help them find the right resources to make sure that they’re happy, that they’re enjoying what they do, that they feel like they have a good future ahead and that they are nurturing their talent.”
How was your transition into the corporate world?
It was interesting because I fantasized about War Virgin allowing me to become a full time author or performer speaker. That was a very far fetched fantasy, especially for being financially practical (laughs). I kind of beat myself up for a little bit thinking ‘Okay, if I have to go back into the corporate world, I failed at War Virgin.’ But then I realized I had this professional IT career before this and I was building it. I did take time away once the book was being published and once I went on tour. But I had to go back to that.
I also wondered, ‘what can I go back to doing?’ I want to make sure that whatever I do is in alignment with my values, that I don’t compromise who I am. When I go back to the corporate world, I don’t want to have to be shut up and not expressive. I also was wondering, ‘Does having War Virgin out there will impact me getting a job?’
I spoke to a fellow West Pointer who was interested in hiring me for this associate vice president position. I just had the feeling that we were not a good match and I said ‘I want you to read War Virgin and then come back.’ He had concerns, but he was very conservative. Interestingly, he also has a sister who went to war and went to West Point and he’s like ‘I didn’t even know what it was like for women.’ It just wasn’t going to be a good match.
What ended up happening is I got a good (referral) in for my current job by someone who knew me because of War Virgin. She was from the first class of women who graduated from West Point. And so its ironic that War Virgin actually helped me get the job that I have now, which is a really good corporate job.
How do you describe what you’re doing right now?
I lead a new software development department at Johnson and Johnson. I take care of software developers, software testers and project managers, trying to make us a really valid force to be reckoned with.
Really, everybody else, they’re the doers. I joke that they do the real work around here and it’s my job to take care of them. So I actually tell them that they’re all my bosses. My job is just to whatever obstacles might be in their way, let them be able to fully focus on what they need to do, even if that is something beyond the work environment, even if there is something that they may be struggling with at home. I feel like it’s my responsibility to help them find the right resources to make sure that they’re happy, that they’re enjoying what they do, that they feel like they have a good future ahead and that they are nurturing their talent.
Are there any resources that you recommend that have helped you throughout your career?
When I wanted to learn how to be a better storyteller in my writing, it was almost like an academic pursuit for me. All I had known was academic writing and so I did take a comedy writing class. It was helpful for me to understand that if you’re going to write a book to be consumed, you can’t write in this high brow or dry academic (tone), you have to write as a story teller. In order to be a better storyteller I took a comedy writing class, and I joined a story-telling competition group in Massachusetts. One of my favorite books is called The New York Regional Mormon Singles Halloween Dance by Elna Baker and it was hilarious. Before she wrote her memoir, she did stand up comedy and so she perfected the art of story-telling orally and that translated to the page. That got me thinking and got me into doing the live story telling. Then it eventually evolved into the show.
There were definitely some people that came into my life that helped me to know more about storytelling. I was taking it all in, and working with theater professionals. Now I am really obsessed with an author named Jo Piazza. She has a podcast called Committed and my favorite book of hers is called Charlotte Walsh Likes to Win.
I’m trying to think of books about IT career and I know that there’s a lot out there. But I find that I’m running into the same frustration that I did with military books with respect to how boring they could be, or how masculine they can be. I feel like there’s a lot of books written by super successful women like a billionaire CEO, or COO, but it seems like those are the books that get published, by these very privileged highly educated, multibillionaire white women. I would love for there to be books that are written by more normal women. Why can’t I read a book by a mid level manager? Those are the kinds of jobs that are more popular than the super crazy executive positions. I’m probably going to have to write the book that I want to read with respective to navigating a corporate environment, especially in a traditionally male-dominated environment.
If there is anything in the future, I want to collaborate with other women.
Would you recommend any women to join either the military or go into West Point?
It’s hard because when I think about it, I get a little knot in my stomach like ‘it’s going to be brutal.’ But I don’t want to say, ’No, don’t do this’ because sometimes that’s just your calling in life.
Do you have questions, feedback or suggestions of people to interview? Contact me!